Terms & Conditions

terms conditions

• Minimum opening order $300.

• Orders below the minimum order will have a $50 surcharge.

• All orders shipped FOB FOH® Warehouse, Miami, Florida 33167 unless otherwise noted.

• Prices are subject to change without notice.

• Prepayment, Visa/MasterCard, Discover, AMEX, or C.O.D. terms for first order are required, C.O.D. orders must not exceed $750.

• All orders ship Ex-works Miami, FL and/or Los Angeles, CA unless otherwise noted.

• All C.O.D. shipments will have an additional UPS charge of $10 per shipment due at time of delivery. Rate subject to change without notice.

• Unless previously agreed to by room360˚ by FOH®, all payments must be made in US currency, drawn from a US bank, and made payable to room360˚ by FOH®.

• Customer agrees to pay all collection costs and attorney fees, as well as interest at the rate of 1.5% per month on any unpaid balance or the maximum rate allowed under applicable law.

• A $35 fee will be charged for any returned checks.

• For tax exempt sales, customers are required to supply FOH® with a copy of their State Sales Tax Certificate.

• Please examine your order upon arrival for any discrepancies. Claims must be reported to Customer Service within ten (10) days of receipt.

• Any damage or loss must be claimed by consignee with carrier.

• No returns will be accepted without FOH® return authorization (RA) number and must be received in saleable condition and in its original packaging at the address specified on the RA.

• Customers returning merchandise will be charged a 20% restocking fee and all freight charges.

• All cancellations must be received in writing, have prior authorization and a confirmation number issued by FOH®.

• All international orders must be prepaid.

• To request credit terms, customer must submit signed FOH® credit application. Terms are extended at FOH’s discretion. Failure to adhere to terms may result in revocation of payment terms and account will revert back to prepaid status.

• Credit terms will be revoked on delinquent accounts. FOH® will not ship to accounts with a past due balance until payment is received.

• All orders must be submitted by email or fax.

• All custom orders require 100% prepayment prior to production.

• FOH®, Inc. holds intellectual property rights including but not limited to copyrights, design patents and utility patents on our products and will use any and all means to enforce these rights.